I've a thread here about the cricket channel from PCCW Now TV in Hong Kong; mainly on dire service quality.
Expensive channel, but a bit random as to what's shown.
While can get Sky TV coverage as the feed - which is outstanding, it seems no one in Hong Kong Now TV cares at all about the channel. No one even checking that the feed is correct - which is an issue as i write.
Just sent this to Consumer Council:
I subscribe to Now TV's cricket channel; 674It's an expensive channelBut service is deplorable. Almost random as to what matches are shown. Seems there is no one to monitor what is showing; right now, showing wrong match - England vs Aus women, instead of main match, England vs S Africa [as in the listing]
Nor do they make enough use of another cricket channel, 675Complaints only reach service people; management seems to be in far away place, immune to criticism, and utterly uncaring about customers.
Now TV management of the channel SUCKS BIG TIME- just want to grab money from customers, and to Hell with ideas of service quality.Not customer service people’s fault; surely management, likely off just now enjoying their fat salaries for doing I don’t know what.Also don’t know why not using 675 at same time [as main 674 channel]Clearly paying for two matches; why not show both, using the two Cricket channels?